Terms of service

Last updated: March 2026

Welcome to Seiszn. By accessing or using our website seiszn.in and placing an order, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, please do not use our website.

1. About Us

Seiszn is a direct-to-consumer women's clothing brand based in Chennai, Tamil Nadu, India. We sell clothing and accessories through our website seiszn.in.

2. Use of Our Website

By using this website, you confirm that:

You are at least 18 years of age, or are using the site under the supervision of a parent or guardian
You will not use the website for any unlawful or prohibited purpose
You will not attempt to disrupt, damage, or gain unauthorised access to our website or systems
All information you provide to us is accurate, complete, and up to date

We reserve the right to suspend or terminate access to any user who violates these terms.

3. Products and Pricing

All products listed on seiszn.in are subject to availability
Product images are for illustrative purposes. Actual colours may vary slightly due to screen settings and photography lighting
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
We reserve the right to change prices at any time without prior notice
In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund

4. Orders and Contract

Placing an order on seiszn.in constitutes an offer to purchase. Your order is confirmed only once you receive an order confirmation email from us
We reserve the right to refuse or cancel any order at our discretion — including cases of suspected fraud, payment failure, stock unavailability, or pricing errors
You will be notified and fully refunded if your order is cancelled by us

5. Payments

We accept payments via UPI, credit/debit cards, net banking, and other methods available at checkout through Razorpay
Payment must be made in full at the time of ordering
We do not store your payment details. All transactions are encrypted and processed securely by Razorpay
For Cash on Delivery (COD) orders, payment must be made to the delivery person at the time of delivery

6. Intellectual Property

All content on seiszn.in — including but not limited to product images, text, logos, brand name, graphics, and design — is the exclusive property of Seiszn and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any of our content without prior written permission from Seiszn. Unauthorised use of our intellectual property may result in legal action.

7. User-Generated Content

If you submit reviews, photos, or any other content on our website or tag us on social media, you grant Seiszn a non-exclusive, royalty-free licence to use, reproduce, and display that content for marketing and promotional purposes. We will always credit you where applicable.

8. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

The website will be uninterrupted or error-free
Products will meet every individual expectation
Any errors on the website will be corrected immediately

9. Limitation of Liability

To the fullest extent permitted by law, Seiszn shall not be liable for any indirect, incidental, special, or consequential damages arising from:

The use or inability to use our website
Any errors or omissions in content
Unauthorised access to your data
Any delay or failure in delivery due to circumstances beyond our control (natural disasters, courier delays, government restrictions, etc.)

Our total liability shall not exceed the amount paid for the specific order in question.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of seiszn.in shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

We encourage customers to contact us first at support@seiszn.in to resolve any issues amicably before pursuing legal action.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to seiszn.in. Continued use of the website after changes constitutes acceptance of the revised terms.

12. Contact Us

Email: support@seiszn.in Website: seiszn.in Location: Chennai, Tamil Nadu, India Support hours: Monday – Saturday, 10am – 6pm IST